Privacy policy

Here you will find our privacy policy.

This privacy policy will explain how our organization, American Property & Casualty Insurance Company (APCIC) and its affiliates use the personal data we collect from you when you use our website.

What data do we collect?
APCIC collects the following data:
• Your name, address, driver's license information, phone number, driving history, loss history, etc. in relation to policy applications, services, and claims.
• Payment history.
• Prior claim activity.
• From your insurance agent or representative in providing updated information to your policy or account.
• Medical

How do we collect your data?
You directly provide APCIC with most of the data we collect. We collect data and process data when you:
• Obtain an insurance quote from your producer.
• Place an order for any of our insurance products or services.
• Voluntarily complete a customer survey or provide feedback on any of our products or services.
• Register and access our website via your browser cookies.
• Provide information to a governmental agency.

APCIC may also receive your data indirectly from the following sources:
• Other insurance companies
• Insurance-related vendor services
• Medical providers to underwrite your policy, service your claim, account, or investigations by other insurance companies.

How will we use your data?
APCIC collects your data so that we can:
• Provide you with an insurance quote and/or policy.
• Contact you with offering other insurance products and services.
• Submit information to regulatory and governmental agencies.
• Work with our partner companies to service your policy &/or claims.

Your data is treated with concern for your privacy. We do not disclose any nonpublic information about our customers except as required by law.

We limit employee access to customer information to those that have a legitimate business reason.

What are your data protection rights?
APCIC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request APCIC for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request APCIC correct any information you believe to be inaccurate. You also have the right to request APCIC to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that APCIC erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that APCIC restrict processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to APCIC's processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that APCIC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

American Property & Casualty Insurance Company
5500 Pearl St., Suite 200
Rosemont, IL 60018-5303
Email: info@apcins.com
Tel. (847) 261-8900
Fax: (847) 220-5025

What are cookies?
APCIC uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in.
• Understanding how you use our website.

What type of cookies do we use?
There are a number of different types of cookies, however, our website uses:

  • Functionality – APCIC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – APCIC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. APCIC sometimes shares some limited aspects of this data with third parties for advertising purposes.

How to Manage Cookies?
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites
The APCIC website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Independent Insurance Agents/Producers
Independent Insurance Agents are independent contractors who are authorized to sell our insurance products and services. They are not APCIC employees. As a result, Independent Insurance Agents are not subject to our Privacy Policy. They are a separate business entity that have a special business relationship with you and they may have additional information that we may not be privy to have and may use that information in a different manner.

Changes to Our Privacy Policy
APCIC keeps its privacy policy under regular review and places any updates on this website.

How to Contact Us
If you have any questions about APCIC's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at:
American Property & Casualty Insurance Company
5500 Pearl St., Suite 200
Rosemont, IL 60018-5303
Email: info@apcins.com
Tel. (847) 261-8900
Fax: (847) 220-5025

Website Privacy Policy (8/2024)